Returns & Exchanges

At Ikebana, we want your home to be a sanctuary of beauty and peace. If your purchase doesn't perfectly complement your space, you may return eligible items within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack the items in their original Ikebana packaging to ensure they are protected during transit.

3

Label and Ship

Affix the prepaid shipping label provided via email and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing